Upcoming changes to the vendor request process

Thank you for submitting your vendor request – we will ensure to process it as usual.
Please note that, as part of DFDS’s 2030 strategy to standardise and digitise our processes, we are introducing a new vendor creation and management system, Astro, launching across DFDS in the second half of 2025.
Astro will replace the current supplier form and email-based communication, offering a more efficient and transparent process.
When the new system goes live, relevant information and guides will be shared to help you navigate with ease.
Requester Form

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The Requester prefills a "request form" and generates a Secured external unique link (which is time limited to 48 hrs). It is sent to the Supplier for the required information to create the new record in our systems.

Ticket Preview

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This allows follow up and further action as well as enabling the extract reports of volume of vendors created over a specific period and other key data points.